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Certificate in Managerial Skills

About the Trainers

Our highly experienced trainers include former public sector workers and business people from a variety of backgrounds. They provide quality training which delegates will find practical, engaging and enjoyable. Please find below a selection of biographies:

Geoff Langsdon

Parliamentary Training Consultant; Former Civil Servant

Geoff is an independent consultant specialising in policy making and policy skills training. Geoff spent most of his civil service career working on health and social security issues, both as a private secretary to Ministers and as a policy advisor. An independent consultant for the last six years, he works with most central government departments, and a number of agencies, often in his role as an Associate with the Civil Service College. Recently he has taught for the Open University on undergraduate Government and Politics courses.


Carol Rhodes

Learning and Development Consultant, Bridge Partnership Ltd

Carol Rhodes is an independent consultant specialising in Management Development and Personal Effectiveness.

Carol spent most of her civil service career working as a Learning and Development practitioner.  An independent consultant for the last four years, she works with both the private and public sectors across a whole range of subjects including Management and Organisational Development, Teambuilding and Change Management.  She is a qualified Myers Briggs Practitioner.


Tess Thompson MBA, MCIPD

TMT Associates

Tess Thompson of TMT Associates works as a freelance consultant in Organisational Development. Previously her career was with Marks & Spencer in a variety of roles covering Human Resource Management and Learning and Development. She has worked internationally with responsibility for the business Learning Development and Competency framework and recently as Group Learning Manager for the Buying groups.

Tess left to establish her own consultancy business. Her clients cover both Public and Private sector including NHS, colleges and the Police service.

Additionally Tess works for The Open University Business, MBA programme, The University of East London Chartered Institute of Personnel courses and is an Associate Consultant for the Chartered Management Institute.

Tess is a certified practitioner for Neuro Linguistic Programming, licensed practitioner for Myers Brigg personality inventories and has a certificate in Life Coaching.


Garth GF WARD  BSc  ACGI  C.Eng  FIMechE  MCMI  FAPM

Ritchie Ward Associates (Established Jan. 1988)

Garth Ward has over 40 years professional experience - both in the UK and extensively overseas.  During the last seventeen years has owned and operated a Project Management Consultancy and Training business.  Ritchie Ward Associates have worked with a significant number of leading commercial and industrial organisations.  Clients have ranged from Financial & Legal Services to Manufacturing and Contracting.  Activities have included project and risk audits, developing project management procedures, team building and assisting clients to manage their projects as well as acting as an Expert Witness and a Board Level / Senior Management meeting facilitator.  Also developing and implementing significant training programmes and the introduction of project cultures into organisations.

For the last seventeen years he has been a Consultant Lecturer at Cranfield School of Management.  For ten years he was Director of the Masters Course in Project Management and responsible for the Project Management Group.  As such, he was responsible for a portfolio of short courses covering project management skills and techniques from physical / technological environments to service based organisations.  In addition, developing and running in-company courses and the highly regarded E.C.I.T.B. 7 day short course for Engineering Contractors.  For three years his two day Negotiation Course was voted the best elective on the MBA Programme.

His industrial experience includes over twenty years as a Project Manager for both client and contractors, with a broad range of fields of experience.  Projects covered large, small and miscellaneous type projects, with a consistent record of managing them from proposal to project completion.  A demonstrated success at Proposal Management and achievement of Project Cost and Schedule objectives.

Project management within Bechtel, Kellogg and Chemico; Line management in Tendering & Proposals and Quality Assurance; together with Project Operations Management and graduate and professional staff training, and the development of a computerised system of integrated projects controls.  Earlier experience in project design management in the process and power industries and building services consultancy.


Anne Thomas-Saran

Anne worked for Barclays Bank Plc in a Senior Sales Management role, leaving after 14 years service in 2000 to establish her own consultancy firm delivering training and coaching programmes to companies in the UK and abroad. She developed the holistic RC60™ coaching system, and went on to design and deliver a complete series of training programmes establishing the RC60™ (Results Coaching in 60 Seconds) brand. Anne has designed, tested and delivered her programmes to over 800 people in organisations across the world. She provides insights that revolutionise coaching concepts, models and practices to help you integrate coaching skills into your natural leadership style with amazing results.

Anne published her first book in December 2004 and in 2005 the RC60™ training courses were accredited by the Institute of Leadership and Management (a division of City and Guilds, a national awarding body). This has allowed her and her growing team to provide unique and internationally recognised qualifications and specialise in the fields of Coaching and Managing the Development of Coaching Cultures.


Andrew Forrest, BA, FRGS, FRSA

Andrew Forrest has a B.A. (Honours) degree in Philosophy, Politics and Economics from Trinity College, Oxford.  He spent one year in the United States on an English-Speaking Union exchange scholarship at Phillips Academy, Massachusetts.  He is a Fellow of the  Royal Geographical Society and the Royal Society of Arts.

He spent seven years as the first Group Personnel Manager of Calor Gas Limited, with 3,500 employees at 100 locations in the UK, and then moved to Calor's parent company in the City of London, specialising in career planning for senior managers.

Moving to the Industrial Society (a registered charity), he became Project Director of a pioneering self-managed learning programme for 600 middle managers in the Civil Service.  He was on the full-time staff of the Society for several years in various capacities including HR Director and subsequently Learning & Development Director.

His books include 5-way management – maximising your all-round impact; Delegation; and 50 ways to personal development.  He has also contributed to publications on the development of directors, human resource strategy, and evaluation of training.  His latest book is 50 ways towards a learning organisation.

Most of his consultancy and training work has been at senior management level. A wide range of clients includes BBC World Service, The London Library, Macmillan Cancer Relief and The Home Office (SCS grades).  He has facilitated workshops on leadership for professors in the Universities of Birmingham and Surrey.

His clients in the public sector include the Competition Commission, the Independent Police Complaints Commission, HM Customs & Excise, MoD, Metropolitan Police Service and HM Inspectorate of Probation.

As a Visiting Fellow of Cass Business School, he is a tutor for the Centre for Charity Effectiveness  MSc/Diploma in Voluntary Sector Management. Andrew is also an Associate Consultant with the Campaign for Leadership at The Work Foundation.

Andrew helps organisations to widen their range of learning activities beyond traditional courses, e.g. to include mentoring, coaching, secondments; and to evaluate the benefits.


Susan Calthorpe

Policy & Communications Training Consultant
Director, The Clive Davis Partnership Ltd

Susan is an Associate Lecturer at CMPS, and lectures on a range of issues such as effective briefing and policy skills. She also trains a number of Public and Private Sector organisations including the Immigration and Nationality Directorate, the Crown Prosecution Service, reed Business Publishing, in areas such as presentation skills, writing skills, press releases, communications, and Parliamentary briefing skills.

Susan is the Director of the Clive Davis Partnership, which is a Public Relations and Marketing Agency. It supports the needs of a wide range of clients including CB Richard Ellis, Aston Martin, Fujifilm, Wimpey Homes, Marks and Spencer, London Borough of Sutton, and London Underground. The Partnership has maintained constant business growth through word of mouth, recommendation from clients, and has achieved a turnover projected at just under £3/4 million for the current financial year.


Kevin Edwards

Has worked as a civil servant in government departments for Employment, Health, and Social Security in both executive and policy roles.

Has worked as an external learning and development consultant for the Benefits Agency, Child Support Agency, Crown Prosecution Service, Department of Culture Media and Sport, Department for Constitutional Affairs, Ministry of Defence, Health and Safety Executive, Home Office, Immigration and Nationality Directorate, Inland revenue, Jobcentre plus, Department for Transport, Department for Work and Pensions, Higher Education Council for Wales, Office of the North East, as well as clients in the private sector and local government.

Delivers training on a range of management and personal development topics, and specialises in communications – organisational and interpersonal. Has worked extensively on written communication with most of the government departments listed above, in addition to tutoring on courses in Effective Briefing and Communicating with Ministers at the National School of Government.


Hugh Lennon

Hugh Lennon joined the Civil Service as an electronic engineer, supporting the RAF in developing Radar and Navigation aids internationally. He moved on to work on radiation hazards associated with radar.

Subsequently he worked in personnel management of Ministry of Defence "specialist" staff (eg scientists and engineers) and then took on more general personnel work. 

He was the policy lead on Equal Opportunities and Race Relations in the MOD, in particular covering the introduction of Ethnic Monitoring for Civilian Staff.

He was seconded to the Cabinet Office/Civil Service College to develop and train on new courses targeting Fast Stream students and aiming to develop both policy and interpersonal skills.

Now a self-employed development and training consultant, Hugh works in both the public and private sectors.

Geoff Langsdon

Carol Rhodes

Tess Thompson

Garth Ward

Anne Thomas-Saran

Andrew Forrest

Susan Calthorpe

Kevin Edwards

Hugh Lennon

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