Modules

The ten modules are:

• Introduction to Management & Leadership – COMPULSORY ATTENDANCE
  (Including introduction to the course, aims and objectives, leadership qualities, leadership at all levels)
• Communication skills
  (Listening, asking the right questions, body language, presentation, meeting skills, interviewing, difficult situations, practical hints and tips)
• Distance Management and teams
  (Relocating,  home working, managing virtual teams team development, motivation)
• Influencing, negotiating and persuading
  (Essential skills for getting things done, using the right techniques, creating win-win situations, assertiveness)
• Managing change
  (Theories of change,  change cycle, useful  models, culture change, having an appropriate vision and following it through)
• Coaching and developing people
  (Achieving the right state for coaching, questioning beliefs, developing individuals, understanding the type of person you are coaching and responding accordingly, methods of coaching)
• Project management
  (An overview of ‘What Works’ with examples and opportunity to work through case studies in workshop groups)
• Strategy and delivery route planning
  (Strategic vision, trajectories, practicalities, team buy-in and the route to successful delivery)
• Diversity & compliance issues
  (Workshop based day on diversity, also touching on disability, health and safety  duty of care)
• The balanced scorecard
  (Perspectives on Finance, People, Processes, Strategy, Delivery, Targets, Customers, Quality)

The modules all stand alone, but also form a coherent set of skills which all mangers benefit from having and from being able to apply to best effect in their place of work.

Each module is delivered by an experienced trainer or trainers who specialise in their respective areas of skills and knowledge.

The participants have the added benefit of meeting with each other regularly. This enables networking during the course itself and afterwards. This opportunity will add to their awareness and knowledge of other departments and spheres of operations, leading to more effective communication and better joined-up thinking across government and the wider public sector.

Assessment

Candidates will be asked to complete two written projects which will be assessed both internally and externally, to be awarded the certificate.

The first assessment will take place mid way through the course and will involve writing a short, 1500 word project of your choosing from 2 questions.

At the close of the course candidates will be expected to complete a further project also to be assessed internally and externally. This longer 4000 word project will test the learning and understanding that you have gained throughout the course.  Please see below for submission dates for your series.

Successful candidates must complete both projects to the required standard in order to be awarded the certificate.

In addition to this formal assessment, we will ask candidates to complete a ‘diary’ entry at the close of each day. This should take no more then 3 – 5 minutes and should be completed sometime after each training day, preferably while the details are still fresh in your mind. This will be a form of continuous self assessment which is useful to tie the course in with your working life. By filling in the diary page, you will also be helping to clarify the most challenging issues you face in working life, and generating ideas you can use in the mid term exam and in the final assessment.

PARTICIPANTS: For further information on Assessments, including hand in dates, marking criteria and help with your work please visit the resources section of the website